You can order online on this website. Choose your product, complete your details at the checkout and pay securely with Opayo/SagePay.
Our aim is to despatch orders no later than the next working day after the day of receipt. However, there will be occasions when this may be delayed by up to another day and despatches of newly published products can take up to a week from the publication date before they leave us.
Unfortunately, we are unable to accept payment by cheque.
Unfortunately, we are not accepting orders from overseas. We are working on this and hope to re-institute overseas despatches during 2023.
There are no present plans for digital availability.
Definitely. There is a tremendous amount of work in collecting and assessing information to keep the publications up to date and the result includes enormous detail. We are not perfect and while we endeavour to maintain a very high level of accuracy, errors and omissions do occur. We are always very grateful when users take to time and trouble to tell us about errors or omissions. This can be done through any one of the Contact Us methods. We will try to respond in each case but, unfortunately, this is not always immediately possible.
- Creating an Account makes it easier for you to purchase when you return to the Shop as your address details are already available.
- Creating an Account allows you to see your order history through My Account.
- If you buy for more than one location, creating an Account allows you to keep alternative delivery addresses.
- Subscribing is a separate action which gets your email address onto our notification listing for new publications, providing you have elected to opt-in to emails. We only email when a new publication is imminent so opt-in and, usually, you get the benefit of any Early Bird discounts on new titles.
Specific publication dates are not given until the very last minute as it is often difficult to predict how long it takes to collect and assess information. However, we try to keep the News spots on the Home page up to date so customers can get a guide.
No. Our various publications are intended to reflect today’s railway. They sometimes refer to original railway companies as this can sometimes help understand how railway mileages proceed through the country but otherwise they detail the routes and assets in existence at the date of publication.