How to Order

Select your product

To order a product from Trackmaps, browse this website for products of interest. Next to each product you have the option of adding it to your Basket. Adding a product to your Basket does not commit you to buying it - you can always remove items later.

You can check your basket contents and amend it at any time up to the point at which you confirm your order. 

Pay for your product on-line

Once you have placed one or more items in your Basket and you are ready to place your order click the PROCEED TO CHECKOUT button to continue. At the Checkout you enter your details if you are a new customer or login if you are a returning customer. Delivery costs (including Vat) are added automatically dependant on the items ordered and your delivery address. Delivery costs are based on the actual cost of packaging and delivery and a guide to delivery charges is given below. Your invoice will show delivery and delivery Vat as a separate item.

 

Title

Delivery cost per copy

 

UK Delivery per copy £

Europe Delivery £

World Delivery £

Track Diagrams

 

 

 

Track Diagram Book 1: Scotland & IoM

1.32

4.44

6.84

Track Diagram Book 2: Eastern

1.32

4.44

6.84

Track Diagram Book 3: Western

1.32

4.44

6.84

Track Diagram Book 4: Midlands & North West

1.32

4.44

6.84

Track Diagram Book 5: Southern & TfL

1.32

4.44

6.84

Track Diagram Book 6: Ireland

1.32

4.44

6.84

TRACKatlas of Mainland Britain

4.56

8.35

14.65

Rail Maps

 

 

 

Rail Map of Britain

0.96

2.00

3.20

London Railway Map

0.96

2.00

3.20

London Transport Railway Track Map

0.66

1.30

1.80

Other Railway Atlas

 

 

 

China Rail Atlas

1.32

4.44

6.84

Australian Atlas Book 1: Tasmania

1.32

4.44

6.84

Previous Editions

 

 

 

Track Diagram Book 2: England East, 1998

1.32

4.44

6.84

UK Bulk Delivery

 

 

 

Maximum delivery cost up to 20 books is £14.40

 

 

 

Delivery for single orders of 21 items and over is free

 

 

 

Overseas Bulk Delivery

 

 

 

2 or more items, PLEASE ASK

 

 

 

 Please note that different rates apply for bulk deliveries to Northern Ireland, the Scottish Highlands & Islands and other UK offshore islands.

 

Once you have accepted the Terms & Conditions, you will reach the Order Confirmation Page.  Click the PROCEED button, select Card Payment and you will be directed to SagePay where you enter your card details.  When you come to input your card details you will be doing so on a secure page which is managed for us by SagePay.  SagePay work with thousands of merchants like us, communicating directly with all the major banks for authorisation, the entire time keeping your details encrypted. Trackmaps has access to all your details after the transaction with the exception of your card details where we can only see the last four digits of your card number.

Please note that we only accept the following cards:

Once your card payment is confirmed, an email will be sent to you summarising your order. Your order will then be packaged and dispatched to your chosen delivery address by the relevant delivery method (see Delivery).

Pay by Cheque (UK customers only)

We know that many people still prefer to use cheques for payment and we will continue to accept them as long as our bank does.  You can make this choice at the Checkout once you have entered your details and confirmed your order.   If you select the "Pay by cheque" option then this will take you to a summary page that you can print out directly.

Simply send this page with your cheque (made payable to Trackmaps) and send to:

Trackmaps
Little Court
Upper South Wraxall
Bradford on Avon
BA15 2SE

Once we receive your cheque, it is up to us if we wait for it to clear or if we despatch your order straight away.  Generally, we will await cheque clearance on a first transaction, but thereafter, will despatch on receipt.

TRACKmaps offer many ways to order.

Other Methods to Order

Although the Trackmaps website is secure and a safe place to shop, we understand that some customers prefer the option of placing their orders by telephone.  To place an order with us please have ready details of what you want to order, and also your payment card details. When you are ready to order, please call 0845 300 1370.  We will be happy to place your order for you and will provide you with an order reference number should you need to contact us again about your order. 

You should be aware, though, that we are not flush with staff and that the sales telephone is not necessarily manned continuously or even every day.  We do, however, have an answer-phone so please ensure you provide your name and telephone number, speaking very clearly and we will get back to you.

Orders can also be accepted by fax or e-mail.  To order by fax, please follow the instructions for payment by cheque, print off the order confirmation, complete the card details section and fax the completed confirmation to 0845 300 1375.

To order by email, please follow the instructions for payment by cheque and take a note of the shop Order Reference.  Forward this reference together with your address and card details including expiry date and three digit security code by email to sales@trackmaps.co.uk.  Please be aware that there is a risk that credit or debit card details sent by email could be intercepted. To avoid this risk, we suggest that you divide card details over two or three messages.

Delivery

On general day-to-day business outside the lead-in period to a new publication, our aim is to despatch orders no later than the next working day after the day of receipt.  However, there will be occasions when this may be delayed by up to another day and despatches of newly published products can take up to a week from the publication date before they leave us.  At normal times, therefore, you should receive a UK order no more than 3-5 days after placement.  For overseas order, this will be longer and dependant on country and shipping method.

 

UK Deliveries

Our standard UK delivery method for one or two Track Diagrams is Royal Mail First Class.  For the TRACKatlas and 3 or more Track Diagrams, UK delivery is by Royal Mail Second Class.  For orders where the calculated cost exceeds £14.40, the cost is fixed at that value and delivery is made by next day courier.  We may use a courier delivery or registered mail when the calculated delivery cost is less than £14.40, but this is our choice and does not affect the price you pay.  Someone will need to be present to receive a courier delivery.

Please note that different rates apply for Northern Ireland, the Scottish Highlands & Islands and the UK offshore Islands.  Please ask.

If you require a different or accelerated delivery, please call.

Overseas Deliveries

Our standard Overseas delivery method Air Mail post for single or certain multiple book orders.   For other multiple orders, where the Delivery Calculator indicates “Please Ask”, you will need to contact us by email, fax or telephone for a quotation.

Pre-Orders

We do not accept orders for items that are due for publication where a firm date has not been given.  If you are an existing customer or you have registered for advanced notification, you will be informed when orders are being accepted.  Otherwise, watch the News page for the latest information.  If we invite orders for a publication having announced its publication date, payment will be debited when we you place your order.